clubbroadCast

The clubbroadCast section of the ClubHouse Online support site houses a number of tools that will help you, our valued customers, to continually improve your electronic communications’ content, layout as well as your overall communications plan.

In this section you will find user guides, quick reference guides, tips and tricks, best practice documentation,  webinars, and recommended reading material.
 

Where To Begin: Create, Edit and Send an Email Message

For more information on working with email messages, please see sections Creating a New Message, All Messages, and Creating Messages Using The Template Editor
 

Managing Your Email Contacts: Lists and Segments

It is imperative that the club creates a segment or a list prior to sending off their email message. Review our help sections on Lists, Segments, and All Contacts.
 

Uploading Images, Documents, and Sounds: Using the File Manager

When creating or editing an email message you have the ability to add media that has been uploaded and hosted within clubbroadCast. You can upload files when creating or editing the email or you can use the Hosting section to upload, delete, and manage all your online files.

Check back often for new material. Feedback and suggestions can be emailed the Club House Online Support team - we look forward to hearing from you.

1. How do I create a segment for all of my active members?

This allows you to easily target an email to all your members that have a Member Status of Active in your Accounting System

Automated Message Rules

Automated message rules are a set of criteria used for sending email on an on-going, or case-by-case basis. With automated message rules, you gain the both power and flexibility over your email campaigns by applying a defined set of criteria that let you automatically send out your messages. With automated message rules, you can set up criteria to deliver emails to your contacts when it makes the most sense. There are four different types of automated messages; Activity-Based, Date-Based, Schedule Recurring, and API Triggered.

Click to view the parent help topic for more information: Understanding Automated Message Rules

Contacts Dashboard

The Contacts Dashboard provides a high level look at all of your contacts and is the starting point for beginning contact management.

Dashboard

The Home Dashboard is the first page you will see when you open the application. The Home Dashboard is packed full of useful information that gives you a snapshot of the activity going on in your account. This page will walk you through all of the graphs, metrics, and sections contained on the Home Dashboard, and also describe the basic navigation tools native to every page in the application.

Dashboard

The Reporting Dashboard allows you to quickly get an overview of the activity going on in your account. You can also access more detailed reports from the Reporting Dashboard should you need more specific information.

Dashboard

The Home Dashboard is the first page you will see when you open the application. The Home Dashboard is packed full of useful information that gives you a snapshot of the activity going on in your account. This page will walk you through all of the graphs, metrics, and sections contained on the Home Dashboard, and also describe the basic navigation tools native to every page in the application.

Hosting

Hosting allows you to easily store files online within your account. For example, you might want to store .pdf files or image files that you will include in your messages. You can organize and edit your hosted files using the File Manager and Image Manager. Both the File Manager and Image Manager are described below.

Messages Dashboard

The Messages Dashboard provides you with valuable information regarding your messages and deliveries. Below you will find explanations of the different types of information displayed on the Messages Dashboard.

2. How do I set up a Message Rule that automatically sends out emails for member birthdays?

Allows you to set up a rule that will check your member's birthdate and send them a greeting automatically based on the criteria that is set up.

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