The clubbroadCast section of the ClubHouse Online support site houses a number of tools that will help you, our valued customers, to continually improve your electronic communications’ content, layout as well as your overall communications plan.

In this section you will find user guides, quick reference guides, tips and tricks, best practice documentation,  webinars, and recommended reading material.

Where To Begin: Create, Edit and Send an Email Message

For more information on working with email messages, please see sections Creating a New Message, All Messages, and Creating Messages Using The Template Editor

Managing Your Email Contacts: Lists and Segments

It is imperative that the club creates a segment or a list prior to sending off their email message. Review our help sections on Lists, Segments, and All Contacts.

Uploading Images, Documents, and Sounds: Using the File Manager

When creating or editing an email message you have the ability to add media that has been uploaded and hosted within clubbroadCast. You can upload files when creating or editing the email or you can use the Hosting section to upload, delete, and manage all your online files.

Check back often for new material. Feedback and suggestions can be emailed the Club House Online Support team - we look forward to hearing from you.


A segment is defined as a group of contacts grouped together based on a set of criteria established using field data, email behavior, geographic location, what lists they may or may not be on and even the technology they use to access their emails.

4. How do I add more fields?

Fields can be added directly from ClubBroadCast or through an upload from the accounting system.

All Contacts

Your contacts are the foundation of your email marketing plan. Your ultimate goal is to send them personalized communications with content that is relevant to them.

All Reports

In this section you will find a brief description of the reports that are displayed on the the Reports Dashboard.

Twitter Messages

Integrating your account with a Twitter account allows you to post to Twitter and track the posts made via the application. You can also trigger workflows based on whether a contact mentions or retweets a Twitter username you have setup in your account.


Webforms provide you with a powerful way to sign-up new contacts, collect information from existing/future contacts, and allow your contacts to easily manage their preferences.

5. I sent a test email to myself and I have not yet received it.

It is possible that the email is being blocked by your mail server.


Fields allow you to store additional information about your contacts - first name, postal code, age, etc. You can also use fields to personalize your messages and segment your lists.

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