The Contacts Dashboard provides a high level look at all of your contacts and is the starting point for beginning contact management.
Lists are static groups of contacts. Contacts are manually managed within a List, meaninig a cbC administrator must add or remove contacts unless the contact has chosen to unsubscribe from your marketing emails. This section will cover how to manually manage contacts within a list.
A segment is defined as a group of contacts grouped together based on a set of criteria established using field data, email behavior, geographic location, what lists they may or may not be on and even the technology they use to access their emails.
Your contacts are the foundation of your email marketing plan. Your ultimate goal is to send them personalized communications with content that is relevant to them.
Fields allow you to store additional information about your contacts - first name, postal code, age, etc. You can also use fields to personalize your messages and segment your lists.
The Mange Contacts section allows you to Import, Export, and Clean contacts along with running Special Reports based on your contact database.
The suppression list consists of email addresses that can not be added to your account and cannot receive messages from you. The suppression list can be a very useful tool for excluding email addresses from receiving your messages. There are various reasons why you might need to exclude certain email addresses from being added to your account, with the most common being to honor the request of people who have opted-out from receiving messages from you.
The clubbroadCast Member Export Utility is responsible for uploading your club’s Jonas member information up onto the clubbroadCast servers. In order for your information to update on a regular basis, it should be left running at all times. It is due to this fact that it is recommended that the clubbroadCast Member Export Utility run on a dedicated workstation. To start the clubbroadCast Member Export Utility, open an instance of Jonas Management System and log in as “CBCAST” with one black space as the password.