User Modules > Event Management
Event Management

Event Calendar

The Event Calendar will allow your members to see all of your clubs events on a month by month basis. Members will have the ability to control what they want to see on the calendar by toggling the various filters available at the top of the calendar, as well as search for a specific event via the search bar.

Event Search

The search option on the Event Calendar page will allow members to filter the events displayed based on their search criteria. The search is restricted to the name of the event only.

Calendar Sync

The Event Calendar provides your members the option to synchronize your clubs calendar with their personal calendar (i.e. Outlook, G-mail, Yahoo etc.). In order for a member to synchronize their calendar they will need to do the following:
  1. Click on the Sync button in the top right corner of the Event Calendar page.
  2. Select either current month, 3 months, 6 months or 12 months to synchronize.
  3. Choose to either download the file to your computer or receive the .ics file via email.

Filters

The Event Calendar has a number of display filters that can be activated by placing a check box next to the desired option or choosing option from one of the dropdown boxes. These options include:
  • Unavailable/Full Events - This includes events that do not have registration, events in which the registration period has past, events that have reached their maximum capacity (waitlist included).
  • Event Times - This filter will allow each event that appears on the calendar to display the time of the event.
  • Tee Times - If you have purchased the online Tee Time reservations module, your members will be able to see their Tee Time Reservations appear on the Event Calendar.
  • Court - If you have purchased the online Court Reservations module, your members will be able to see their Court Reservations appear on the Event Calendar.
  • Dining - If you have purchased the online Dining Reservations module, your members will be able to see their Dining Reservations appear on the Event Calendar.
  • Category - Each event that is created has a specific category associated with it. Your members will be able to filter the calendar based on these categories.
  • Guest - Members will be able to filter the calendar based on events that either allow or disallow guests from attending the event.
  • Gender - Members will be able to filter the calendar based on the gender restrictions of an event.
  • Birthdays - If this flag is checked, Member Birthdays will appear in the Calendar date cell. If a member is hiding their birthday by way of the Roster> Edit My Personal Info> General Info, then their birthday will never appear, irrespective of the setting of this flag. The default position of this flag can be configured by way of Club Central> Administration> Event Management> Event Configuration.

     

Event Icons

Events that are displayed on the calendar will have a special icon associated with it depending on their status. If your club offers online reservations for Tee Times, Courts or Dining Reservations, members will be able to have these bookings show up in the calendar as well. Each type of entry displayed on the calendar will have a different icon.
  • Indicates a Calendar event
  • Indicates Events for which you are registered.
  • Indicates Events that are currently in waitlist mode, that you have a waitlisted booking for.
  • Indicates an event that has met its maximum event capacity limit and does not have waitlist enabled.
  • Indicates a Tee Times booking.
  • Indicates a Dining reservation.
  • Indicates a Court booking.
  • Indicates a Member Birthday.

Show More

When viewing the Event Calendar they may see a button called 'Show More' on some of the days. This button indicates that there are more events on a given day than currently displayed within the Event Calendar tile. If they click on the 'Show More' button, a modal window will open and display all of the day’s events.

List of Events

The List of Events screen is an alternate view of the events on the Calendar. As the name suggests the events are displayed as a list as opposed to a Calendar grid, and all of the events that appear in the Calendar appear in the List. The filters available are identical to what is available on the calendar as any chosen features will persist between both views. When viewing the list of events, members will be able to see the register button or the wait list button for any event they are eligible to attend.

Interface Controls

  • Display - This will allow your members to control how many months in advance they are able to see in their upcoming events. The increments available are 30, 60 and 90 days
  • Events per page - This will allow your members to control how many events they are able to see on this one page. The increments available are 10, 20, 30 and all events.

Event Registration

When a member clicks on an event from the Event Calendar, they will see the full details of the event. If the event allows registration, and the member is eligible, they will also see a register button. This will allow your members to register on behalf of themselves and others by way of the Booking screen. The three types of registration that can be made available to your members are Quick Event Registration, Detailed Event Registration, and Hybrid Event Registration.

Quick Event Registration

If an event is setup with Quick Registration, members will be able to add registrations to an event without having to name the registrants. Members will need to specify the number of registrants per Registrant Category (Child, Adult and Senior in the example below) and Registrant Type (Member and Guest). The Member making the registration is denoted as the Booking Owner as they are the only person capable of updating the registration.

Once the booking owner has added all the desired registrants, they can click on the register button to complete the registration. The reservation confirmation window will be displayed which will state all the details of the completed registration, and will provide the option to print the confirmation. Closing the confirmation window will bring the booking owner back to the Event window, and they will now see that the register button has been replaced with an Update Registration button and a Cancel Booking button.

If a member clicks on the Update Registration option they will be redirected back to the booking window, and from here they can modify how many people are included in the registration. If the booking owner chooses to cancel the registration altogether and clicks on the cancel button, they will first be prompted with any cancellation policies that may apply and if they wish to confirm the cancellation. Upon clicking yes to the cancellation confirmation, the registration will be deleted, they will be redirected back to the Event view window and the Register button will once again be displayed.

Note: The Registration button will only appear if the registration period has not expired.

Detailed Event Registration

If an event is setup with Detailed Event Registration, members will be required to name all registrants, including guests that they will be adding to the registration. To add a registrant, members must first click on a registrant type: Member or Guest (if applicable). In order to add members to the registration members will have three options:

  • Member Name Field - Typing in this field will allow members to search through all eligible members in your clubs Roster. The field utilizes an Autocomplete feature which requires at least 3 letters to be typed to match to a member's first or last name. A drop box will appear after typing the letters and will display any eligible member's whose names contain the exact string of characters.
  • Member Search - The member search tool is located on the right hand side of the booking window. The booking owner can utilize the tool by entering in at least three characters of the first or last name of a member. All eligible members who match the criteria will be displayed in a list under the search field.
  • Buddies/Groups - Members can create something similar to a favorites list which encompasses other members who they will frequently attend events with. This allows the booking owner to quickly add other members to registrations without having to search for their names. The Buddies/Groups lists will persist through all member reservation modules (Tee Times, Courts, Dining, etc.) available on your club's site. They will be filtered based on a member's eligibility to be added to a reservation.

In order to add guests to a registration, the booking owner will need to enter in the Name, email address and guest registrant type in the fields provided. The guest name and guest registrant type are required fields to be filled in for a guest to be included in a registration. Although the email address fields are not mandatory for guest registrations, it is required for guests to receive email notifications regarding the inclusion in the registration, as well as any changes to the registration or the event itself.
 

If the event utilizes Age Applied Registrant Categories, all registrants will have a registrant category associated with them based on their DOB or, if no DOB is listed on file for them, they will have the default Registrant Category applied to them. The default registrant category is selected when the event was created by the Site Admin. Guests will have the default Registrant Category applied to them as well as they won't have a DOB on file for them as well.

Once the booking owner has added all desired registrants, they can click on the register button to complete the registration. The reservation confirmation window will be displayed which will state all the details of the completed registration and will provide the option to print the confirmation. Closing the confirmation window will bring the booking owner back to the Event window, and they will now see that the register button has been replaced with an Update Registration button and a Cancel Booking button.

If the event the member is registering for has registration questions associated with it, the booking owner will be presented with a Continue button rather than a Register button. Clicking on continue will display any questions that will need to be answered prior to completing the registration. All mandatory questions will be marked with *required on the right. There are two types of questions that can be associated with an event:

  • Booking Questions - These questions are listed once per booking, and they pertain to the booking as a whole not any of the registrants.
  • Individual Questions - These questions pertain to the registrants of the booking and will be repeated for each registrant of the booking.

Upon answering all questions, the booking owner will now be able to click on the register button to complete the registration.

Hybrid Event Registration

If an event is configured with Hybrid Registration, it can encompass both the features of a Quick Registration or Detailed Registration. Members will be permitted to complete registration with named or un-named registrants or both. Questions can also be included in this type of event but will only apply to the event as a whole or any named registrants.



My Bookings

A member's My Booking profile is shared between all the reservation modules that your club's site will offer (i.e. Tee Times, Courts, Dining, etc.). From the interface, your members will not only be able to review all upcoming reservations they have, but will also be able to edit, cancel, and synchronize these reservations to their personal calendars. By default, the My Bookings profile will only display bookings associated from the module it was accessed from. A user can access their bookings for any applicable module from module filters located at the top left under the search bar.

Reservation Search

Similar to the Event Calendar, members can locate a reservation by name utilizing the search feature at the top of their My Bookings profile.

Reservation Synchronization

The synchronize button on the right, operates exactly like the Event Calendar version except, it will only synchronize the reservations found in the My Booking section and not all events. In order to synchronize your reservations to your personal calendar client, you will need to follow these steps:

  1. Click on the Sync button in the top right corner of the Event Calendar page.
  2. Select either current month, 3 months, 6 months or 12 months to synchronize.
  3. Choose to either open the calendar file with one of the listed applications, or save the file to your computer.

Interface Controls

  • Display - This will allow your members to control how many months in advance they are able to see their upcoming reservations. The increments available are 30, 60 and 90 days
  • Events per page - This will allow your members to control how many reservations for events they are able to see on this one page. The increments available are 10, 20, 30 and all the events they are registered for.

Reservations

The Event Reservations that appear in this section will display all pertinent information of the event they are associated with. You will also have the ability to update or cancel these reservations from this screen.
  • Update Registration - If a member clicks on the Update Registration option they will be redirected back to the booking window, where they can modify how many people are included in the registration.
  • Cancellation - If the member chooses to cancel the registration altogether and clicks on the cancel button, they will first be prompted with any cancellation policies that may apply, and if the wish to confirm the cancellation. Upon clicking yes to the cancellation confirmation, the registration will be deleted and they will be redirected back to their My Bookings profile.

Mobile Event Calendar

View Events

Click on 'View Events' to see a list of upcoming club events.


From here you can click on the magnifying glass icon to view more information about the event, or the plus sign to register for the event (if applicable). This icon will be replaced with a check-mark if you have already registered for this event.

You can filter the list of events by clicking on the 'Filter' button located on the top right side of the page.

 

 

View Details

By clicking on the view details button you will be able to see the Event Description as you would see when looking at it on the desktop website. 

If the event also has registration you can register by clicking on the  in the top right corner.
 

 

Registering for an Event

On the Registration page you will find 3 sections: Details, Attendees and Add Members/Guests.
 


 
Within the Details section, the Event Name as well as the Date and Start/End Times are displayed. The Attendees section displays the Members and/or Guests that are already added to your booking. By default, you are automatically added to the registration.

To add a Member or a Guest, click either   or .  When adding members to a booking you will be directed to a search field.  Here you are able to search for members by last name or first name - enter the name and click on the magnifying glass button   to view a list of members that match your search criteria. 

To choose members simply click on the name(s) of the member(s) you would like to add - upon doing so, you will see a check mark appear in front of their name.
To complete the addition, click  .  If you want to clear the search you can click  .
 
 
Once back on the Registration screen, you will see the members you have added are now listed in the Attendees section.  When adding guests you will be asked to provide the first and last name of the guest. To complete the addition of a Guest, click . To add multiple guests simply repeat this process.
 

 
If you add a member or guest by mistake you can remove them by clicking on  to the right of the registrant's name on the main registration page.

Upon adding all of your registrants, click  to complete the process. Once completed, you will be directed to the confirmation screen within which the details of your reservation (Event Name, Date, Start and End Times, and Attendees) and the confirmation number will be displayed.
 

 
From this page you can go back to the Home page to return to the Mobile Events menu, start a new registration for another event on the View Events page, or go to My Bookings.

My Bookings

My Bookings section provides you with the ability to view all of the upcoming events for which you are registered for. From this screen you can either cancel a registration or remove yourself from a registration.  To cancel a reservation simply click on  .  You will then be prompted to confirm the cancellation, upon confirmation the booking will be removed. 

If you have been added to an event by another member, and would like to remove yourself from the booking, simply click on the  button.  You will then be prompted to confirm the cancellation, upon confirmation you will be removed from the booking.
 
NOTE: You can only remove yourself from a booking that you did not create. In addition, if you need to edit a booking for any reason from the e3 Mobile Event app, you will have to cancel and recreate the reservation, or login into the main website from a computer to make changes.
 

 
 
 

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