Topics


Searching for a User

In order to edit, delete, or send a password reset request for a User account, you will need to locate their account from the users section first. To locate a user account enter the search criteria in the search field provided and click on search. Search criteria is based on entering in the User's Full Name, Username or Email Address. Administrators can further filter results based on User Type, i.e. Employee, Member, Administrator, Public. User Types will be discussed in more detail later in this document.


The Users section will provide Administrators with the Username, Full name, Email address, Member number, User Type, Member Status, and the User Status of all User accounts that have the ability to log into the site.


Note: Non-Member accounts will display blank information in the Member Number, Member Status fields accordingly.

Creating a User

User accounts online that will not be associated with a member account in the Club Management System will need to have an Administrator create the account for them. This may include website Administrators, Employees, or other non-members who wish to access a particular section of the website that requires authentication. To create a new user you will need to follow these steps:

  1. Click ‘New User’ at the top of the User page.
  2. Enter the username to be used when logging into the website.
  3. Enter the First and Last names.
  4. Enter the email address. This will be required in order to send the user a request to set their new password.
  5. Select a User Type:
  • Employee: This User Type has the pre-determined role of ‘Employee’. It has access to log into the website but can only view pages granted to the ‘Employee’ role.
  • Administrator: This User Type has the pre-determined role of ‘Administrator’. It has access to log into the site and full Administrative rights into Club Central including editing content and configuring module settings.
  • Public: This User Type has no pre-determined role associated with it. Public users are used for all other accounts that are not Employee, Administrator or Member and require a role and/or individual page level permissions in order to access authenticated content. If you are using Public Tee Times, any person that goes through the process of creating an account will be created as a ‘Public’ user type.

Deleting a User

In order to delete a User account you will need to follow these steps:

  1. Navigate to the Users section of Club Central and locate the User utilizing the Search option at the top of the page.
  2. Once you have located the user, click on the 'Trash Bin' icon next to their Username.
  3. Click OK to the confirmation prompt to complete the User deletion.


Note: Deleting a User account does not remove a member from the Roster. It will only prevent them from logging into the website and accessing authenticated content or member-only modules.


Editing a User

Each User account on the website has its own User Profile. From this screen, Administrators can edit the Username, First Name, Middle Name, Last name and the Email address of the User Account. The User Profile also provides Administrators the ability to issue a password reset request and modify the Roles assigned to the user account.

Note: Modifying the First name, Middle name, Last name or E-mail address in User Profile does not alter any of the information found in a member's roster profile nor will these changes update Member Information found in your Club Management System.



In order to edit a User account, an Administrator will need to follow these steps:

  1. Once you have accessed the User section in Club Central, Locate the user via the Search function found at the top of the page.
  2. Once you have located the User account you wish to edit, click on the pencil icon found to the left of their User name.
  3. From the User Profile you can edit the following Details:
    • Username
    • First name
    • Middle name
    • Last name
    • E-mail
  4.  The User Restrictions can be edited from this profile as well.
    • Enabled - Determines if the User account is active or not
    • Administrative Access - Determines if the User account should have access to Club Central or not.
    • Is hidden - Determines if the User account should be hidden from the users screen
    • If required, the associated roles can be modified from here as well by click on the roles menu item on
Note: Appropriate Roles would need to be assigned to the User account in order for this feature to be applicable
See Roles for more information on their usage and setup.

Registering a Member Account

In order for Members to log into the website they will need to register their Member account to have it associated with a User account online. Members can register their own accounts by following the Member Registration process or Administrators can register their accounts for them from the User section in Club Central. Administrators can register a Member by following these steps:

  1. From the Users section in Club Central, select ‘Register Member’ from the top left. This will direct Administrators to the Member Registration page.
  2. By default Member Registration page will show members that are not currently registered for the website. Utilizing the search functionality at the top left of the page, Administrators can locate a member using the following search criteria:
    • First Name
    • Last Name Starts with
    • Member Number
  1. Once you have located the member you wish to register, click on the 'Create account' link to the far right of the Member's name which will direct you to the User Creation screen.
  2. All fields in the User Creation screen will be pre-populated with information obtained from your Club Management System. The Username and E-mail fields are the only ones that can be altered but are mandatory to have something entered.
  3. Once you are satisfied with the User information entered, click on the 'Save' button to complete the creation process. This will send an auto-generated email advising the user of their username and provide them a link to setup their password.

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