User Modules > Court Booking
Court Booking

Court Scheduler

In order for a member to complete a court reservation online, they will need to access the Court Scheduler to view the available time slots. The Court Scheduler will display the following features:

Activities

When navigating to the Court Scheduler page, there will be a number of tabs displayed across the top of the module. These are the Activities that are provided by the club. Before members are able to see the available courts or timeslots, they will need to select their desired Activity.

Days of Week

The Days of the Week and the Availability Calendar are located underneath the available Activities. Clicking on these days will allow a member to see what Court Types, Courts and Timeslots are available on the selected day. Displayed in an 8 day span, starting from the current day straight through the same day of the following week.

Booking Length

Once a member has selected a specific day of the week, they will see an option to choose the Booking Length. This setting controls the length of time a reservation can be booked for. Clicking on the dropdown option will display additional booking lengths (if available).

Court Type

The tabs that are located underneath the days of the current week, represent the various court types the club has to offer. Selecting a court type will control what Courts are available and times are available.

Courts

Each Court Type has a number of Courts associated with it. Each Court will display the available timeslots as well as what has been blocked or booked.

Booking a Court

In order to book a court, you must follow these steps:

  1. Select an Activity. All of the available activities will be listed across the top of the booking module.
  2. Once you have selected an activity, you will then select the day of the week you wish to book.
Note: If you are looking for a day further in the future, you can select the View Calendar option to the right.
  • Select a Booking Length for your desired Court using the drop-down box located next to the Court Types.
Note: Selecting a different booking length can alter what time slots are available.
  • Select the desired Court Type adjacent to the Booking Length option. Selecting a Court Type will display the courts that are available (up to 5 courts). More courts can be selected using the 'Previous' and 'Next' options on the left and right sides of the page.
  • Select the time by moving your cursor over the white areas. Only the white areas will dictate what times are available for bookings. Clicking on the available slot will bring you to the booking screen for that time slot.
Note: When highlighting a time slot, whether available or not available, you will see the corresponding reservation information appear.
  • From this screen you will see the countdown timer which indicates the length of time available to complete this booking. The length of the booking can still be altered from this screen. This is where you can specify the number of players for the booking.
  • Selecting Rentals allows members to choose equipment that may be available to rent.
  • Add players to your booking. If you choose to include additional players in this booking you will need to select the appropriate number of players from the drop-down box. Once chosen, the additional number of players will appear below. Depending on the type of player you are adding, and what types of players are available for this time slot, you will be able to choose from Member, Guest and To Be Determined.
Note: The Players drop-down box will display the minimum and maximum amount of players for this particular time-slot.
  • Once you have entered all the details of the booking, click on BOOK NOW. This will complete the booking and display a Booking Confirmation once it is successful.

My Bookings

A user can access their bookings for any applicable module by way of the My Bookings tab displayed at the top of the module page. In the My Bookings section, members can now opt to display all bookings for any applicable module via check boxes listed under the search box. By default, the My Bookings section in each Module will only display bookings associated with that specific Module.


However, by selecting additional check boxes, bookings from the selected module(s) will also display.

Note: Once other bookings have been set to display, the selected settings will be cached for that module's My Bookings page. The Member will see those bookings the next time they navigate to that module's My Bookings page.
The My Bookings page will list all the user’s reservations and requests in chronological order and will display the confirmation number, any booking details, and the individual(s) assigned to the booking.
 
The type of booking will be indicated by the icons to the left of the Booking name.

Event Registrations
Court Reservations
Tee Time Reservations
Dining Reservations

If applicable, members can edit their reservation/registration by clicking on the ‘Update Reg’, or cancel the reservation/registration by clicking CANCEL.

Mobile Court Booking

The Court Booking module can also be accessed by your members from a mobile device via the Mobile module. From here members will be able to complete new reservations as well as view their existing reservations via the My Bookings section. The mobile Court Booking module will allow members to search for available times rather than viewing the entire Court Scheduler page on the full site. If your members wish to access the Court Scheduler page they will need to access the full site and select 'Courts' from the main navigation.

Make a Reservation

To complete a Court Booking from the mobile site you will need to follow these steps:

  1. Navigate to, and log on to your club's website by way of your mobile device.
  2. From the mobile homepage, click 'Courts' from the list of the available mobile modules.
  3. This will direct you to the Court Booking homepage where you will click on 'Make a Reservation'.

Searching for Available Courts

Upon Selecting 'Make a Reservation' you will be directed to the search screen where you can select the Date, Time, Court, and the Length of time you wish to search for. Simply select the value you wish to adjust, and the available options will be presented in a drop down menu.

Selecting the Date option will present you with a Calendar for the current month, in which you can select the day you like to play. To navigate through the months of the year, members can use the arrows to the right and left of the current month or can swipe left and right on the calendar itself to move through the months of the year. To select a desired date, simply touch/click the date, then click on the Date bar above the calendar to close the drop down.

Selecting the time, court or length bars, will present you with a drop down wheel control with which you can select the appropriate value. Similar to navigating through the calendar months, use the up and down arrows to view the available options for each section. Once you have highlighted your desired choice, click on the drop down bar above to close the menu.

The search screen will display the selections chosen for each category, and once the member is satisfied, they can click the Search button at the top right to locate available times based on these selections.

Search Results

Once they have selected the 'Search' option, they will be brought to the search results screen. This screen will display the search parameters selected, as well as a list of available times based on those parameters. Scrolling down the screen will display all of the courts with available times based on the court type that was selected. Selecting the Change button located at the top right, will return your members to the search screen and allow them to re-select their search parameters. To select an available time on any of the courts displayed click on the Book button next to the desired time.

Booking a Court

Once an available court and time has been selected, the booking screen will be displayed. From here additional players can be added before finalizing the booking. To add players to the reservation, members will select the button corresponding to the player type they wish to add. Depending on the options they have been provided, members can select from the following:

  • Guest - If made available by the club members will be able to type in the name of a guest they wish to bring.
  • Member - Will require a member to be selected from a list based on the name search criteria provided.
  • Buddy - Similar to the full website the Buddy option will provide members access to the Buddies & Groups section of the website.
Note: Members will only see their buddies list and not groups that they have created.

To remove players from the booking, members will need to touch/click on the red and white X.

Once they are satisfied with the players on their reservation, they will need to select the Book button located above the booking details. This will direct them to the booking confirmation screen, and will display the booking that they have completed. From this screen, members will also have the ability to navigate to the My Bookings section, from which they can view, edit, or cancel their reservations similar to the My Bookings section on the full website.

My Bookings

The My Bookings section is accessible by way of the Courts homepage. From here members have the ability to view, cancel, and remove themselves from their upcoming bookings.

Selecting My Bookings from the Courts homepage will display all of the upcoming bookings they have made. To remove themselves from a booking, members will need to select the Remove Me button. This will display a prompt asking them to confirm if they wish to be removed from the reservation. Selecting Yes, will remove them from the reservation, while No will bring them back to the My Bookings screen.

Note: It is only possible to remove yourself if at least one other member remains on the booking.

To cancel a reservation completely, members will need to select the Cancel button, which will bring up a confirmation prompt. Selecting Yes, will proceed to cancel the reservation, while selecting No will bring them back to the My Bookings screen.

 

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