e3 Help > Contact Us
Contact Us

Overview:

The Contact Us document type is one of the various ‘wizards’ offered within ClubHouse Online e3 to assist users in creating content. By simply completing a form, the system automatically generates an organized, aesthetically pleasing page of contacts. This is great for displaying Staff Directories, Board of Directors pages, etc. The Contact Us template resembles a business card – showing key information in a well organized manner that is familiar to users.

This section will cover how to create, edit, and organize your clubs’ contacts by way of the Contact Us document type.


A preview of how the Contact Us document type will be displayed on a ClubHouse Online e3 website.
* Sub-child level navigation may vary. Top-Side Navigation layout being displayed *

Creating a Contact:

  1. To create a page on your site that utilizes the Contact Us Document type, select a page within the content tree. (A Contact Us Document type can be created at the root level or as a subpage of any page that has been previously created. In this example, the page utilizing the Contact Us Document Type will be created on the root level.) Click here for more information on parent and root levels
  2. In the top left corner of Club Central, click on the NEW button to create a new document. A menu listing the entire list of document types available will appear in the right hand pane of Club Central.
  3. Click the Contact Us link
  4. You will then be prompted to name the page. Enter a name and click ‘Save’ to proceed.
  5. The newly created page will appear at the bottom of the Content Tree of Club Central.
    NOTE: All newly created pages will appear at the bottom order of your navigation menu by default.
    NOTE: Publishing is NOT necessary for document types to be viewed on the e3 website
  6. The Contact Us page acts as a Table of Contents within which all of the individual contacts are displayed.to hold the information. The next step is to create all of the pages for each individual contact.

    To do so, select the page you recently created using the Contact Us document type. Once again, click ‘New’ at the top left of Club Central to display the list of available document types. You’ll notice that the list is much shorter this time. That’s because a page created using the Contact Us document type will only support one document type for its child pages – Contact Names. Click on ‘Contact Names’ to add an individual contact page.

  7. Simply enter the individual’s information into the fields provided and click ‘Save’ when finished.
     
    A preview of how the information fields will be displayed
    NOTE: The only mandatory information is the individual’s name. Also note that if an image is not available, a red ‘x’ will appear. It is recommended to upload an image of the club logo if the individual’s photo is not available.

    The recommended image size is 200 px (height) x 150 px (width).

    As you create the pages for the individual contacts (following the same process outlined in this step, repeatedly), the e3 website will automatically populate the contacts in the navigation menu.

    All new contacts will automatically appear at the bottom of the Contact List. To rearrange the order of displaying the contacts, select an individual’s contact page and click ‘Up’ or ‘Down’ to reorder the pages, accordingly.

Editing a Contact:

  1. To edit a previously created Contact, select the individual’s contact page. Once you have selected that page, it will appear in the edit pane on the right. Select the ‘Form’ tab to view their current information. Make the appropriate changes within the fields and click ‘Save’ to finalize the changes.
  2. To change the title of the parent document (the page created using the ‘Contact Us’ document type, select that page and edit its name within the edit pane on the right.

Deleting a Contact:

  1. To delete a Contact, select the individual’s contact page from the Content Tree on the left. Next, click on ‘Delete’ in the menu immediately above the Content Tree.
  2. At this point, you will be prompted to confirm your deletion. Click ‘Yes’ to delete the Contact (The contact will be moved to the ‘Recycle Bin’ within the ‘My Desk’ section of Club Central).
    NOTE: Selecting ‘Destroy document and its history’ will permanently erase the document and destroyed documents CANNOT be restored.

FAQ – Contact Us Document Type:

Q: Can the font styles (family, color, size) be changed?
A: By default, the individual’s name is displayed using the Georgia font while the title, description and contact information is displayed using the Verdana font. With CSS stylesheets, we can specifically target each line of information to cater to your club’s desires.

NOTE: These design changes will affect all of your site’s pages created using the Contact Us document type.

Q: Can we change the color scheme to differ from the default white background black and grey top bar?
A: Yes, this is something that Graphics Support will handle. Please contact your Project Manager/CHO Support/Graphic Support for assistance.

Q: Can the 1500 character limit be increased?
A: Unfortunately, the idea behind the design of the Contact Us document type was to mimic the design of a business card. It was meant to be short, simple and concise. Other document types are available with a larger character limit.


Q: Can we display the contacts in two columns rather than one column?
A: Yes, this is something that Graphics Support will handle. Please contact your Project Manager/ CHO Support/Graphic Support for assistance.

Q: Can we adjust the width of the Contact Us document type?
A: Yes, this is something that can be adjusted. By default, a width has been set but can be adjusted by Graphics Support.

NOTE: Making such a change will impact all of site’s pages created using the Contact Us document type.

Q: Can we insert multiple phone numbers?
A: The form fields act as text in HTML. To insert a new line, insert the code <br>.

NOTE: By default, the text of telephone number is right justified.

Form Field Displayed
8526483526 <br>fax number:123456789 8526483526
fax number:123456789

Q: Can we insert multiple emails?
A: Unfortunately, this doesn’t work like the telephone numbers. The email entered is automatically assigned a direct email link. Entering the
tag will email person_A@email<br>person_B@email causing an error.


Q: How can I enter a page break in the description text?
A: Insert the code <br> to insert a soft return after the preceding text. This can be repeated twice ‘<br><br>’ to create a new paragraph.

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