Next, specify the Cancellation End Date. This is the date beyond which registrations cannot be cancelled. It is specified in days prior to the event start date, at a specific time.

Finally, if you want to enforce a penalty for cancellations after a certain point, enable and configure a Cancellation Window.

Specify the number of days and time at which the window opens. From this point until the Cancellation End Date, all registrations cancelled will be charged a fee.

As such, the Cancellation Window must always precede the Cancellation End Date – you cannot save if it does not. The fee can be set as a percentage of the event price (based on Registrant Category) or as a flat fee.

Click the ‘Save’ button to save the Cancellation Policy.